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Terms & Conditions Disclaimer
Vigourfuel.com (“Vigour Fuel” or “Vigourfuel” or “Site” or “we” or “our”) is the shopping website of ADEESH AGROFOODS, INDIA that allows consumers to browse, select and purchase (“Products” or “Goods”) from the Site. Acceptance of Terms and Conditions
You are required to create an account in order to purchase any Product from our Site. This is required so we can provide you with easy access to print your orders, view your past purchases, and modify your preferences.
If you have any questions about these Terms and Conditions, please contact Vigourfuel on care@Vigourfuel.com.
To read the complete Vigourfuel Terms and Conditions, please see below.
ACCEPTANCE OF TERMS AND CONDITIONS
By using this Site, you agree to the Terms and Conditions that Vigourfuel has provided. If you do not wish to agree to the outlined Terms and Conditions, please refrain from using the Site. In the Site, Vigourfuel provides End Users with access to sale of Dietary supplements online (the “Service”).
Description of Services
In the Site, Vigourfuel provides End Users with access to Products online. Upon your clicking “yes” in the options menu we shall be entitled to send you regular updates via email regarding our Product offerings.
This Agreement sets forth the terms and conditions that apply to the use of this Site by the End User. By using this Site (other than to read this Agreement for the first time), End User agrees to comply with all of the terms and conditions hereof. The right to use this Site is personal to End-User and is not transferable to any other person or entity. End User shall be responsible for protecting the confidentiality of End User's password(s), if any. End User acknowledges that, although the internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of Vigourfuel, and Vigourfuel shall not be responsible for any data lost while transmitting information on the internet. While it is Vigourfuel`s objective is to make the Site accessible 24 hours per day, 7 days per week, the Site may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of Vigourfuel, access to the Site may be interrupted, suspended or terminated from time to time. Vigourfuel shall have the right at any time to change or discontinue any aspect or feature of Vigourfuel, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, Vigourfuel may discontinue disseminating any portion of information or category of information, may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.
License and Site Access
Vigourfuel grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site, uploading, posting, or transmitting any content.
that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in Vigourfuel’s sole discretion) an unreasonable or disproportionately large load on Vigourfuel’s infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by Vigourfuel to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission or license granted to you by Vigourfuel.
Our website users may experience difficulty in accessing website from 0300 am to 0330 am due to website updates. We apologize for the inconvenience caused to our user.
Vigourfuel Usage Eligibility
The Vigourfuel.com Service is not available to persons under the age of 18 or to any End Users suspended or removed from the system by Vigourfuel for any reason. End Users may not have more than one active account. Additionally, End Users are prohibited from selling, trading, or otherwise transferring their Vigourfuel.com account to another party. If you do not qualify, you may not use the Vigourfuel.com Service or the Site.
In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services or goods under the laws as applicable in India. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Vigourfuel has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Vigourfuel has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify Vigourfuel immediately of any unauthorized use of your account or any other breach of security. Vigourfuel reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.
End User shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of this Site and all charges related thereto. Vigourfuel shall not be liable for any damages to the End User's equipment resulting from the use of this Site.
End User conduct
This Site and any individual sites or merchant-specific, city-specific, or state-specific sites now or hereinafter contained within or otherwise available through external hyperlinks with our Site (the “Microsites”) are private property. All interactions on this Site and/or the Microsites must comply with these Terms and Conditions. Although we welcome and encourage user interaction on our Site, we do insist and require that all end users restrict any and all activity in connection with the use of this Site and the Microsites to that which involves lawful purposes only. End User shall not post or transmit through this Site any material which violates or infringes in any way upon the rights of others, or any material which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without Vigourfuel's express prior, written approval, contains advertising or any solicitation with respect to Products or services. Any conduct by an End User that in Vigourfuel's exclusive discretion restricts or inhibits any other End User from using or enjoying this Site and/or any of the Microsites is strictly prohibited. End User shall not use this Site or any of the Microsites to advertise or perform any commercial, religious, political or non-commercial solicitation, including, but not limited to, the solicitation of users of this Site and/or the Microsites to become users of other on- or offline services directly or indirectly competitive or potentially competitive with Vigourfuel.
The foregoing provisions of this Section 8 apply equally to and are for the benefit of Vigourfuel, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
Vigourfuel shall have the right, but not the obligation, to monitor the content of the Site at all times, including any chat rooms and forums that may hereinafter be included as part of the Site, to determine compliance with this Agreement and any operating rules established by Vigourfuel, as well as to satisfy any applicable law, regulation or authorized government request. Without limiting the foregoing, Vigourfuel shall have the right to remove any material that Vigourfuel, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.
By posting communications on or through this Site, End User shall be deemed to have granted to Vigourfuel a royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display the communication alone or as part of other works in any form, media, or technology whether now known or hereafter developed, and to sublicense such rights through multiple tiers of sub-licensees.
In order to purchase Products from the Site, you will need to provide your details prior to making a purchase or at Checkout. As an account holder you are required to provide Vigourfuel with accurate personal information. Provision of another person’s details as your own will not be deemed acceptable.
Credit Card Information
Credit card information collected for the purpose of payment of Product(s) purchased at Vigourfuel will be stored securely using a 128 bit Secure Socket Layer (“SSL”) technology.
Credit card information will be masked on your account and will not be visible to Vigourfuel Customer Service operators.
You agree, understand and confirm that the credit card details provided by you for availing of services on Vigourfuel will be correct and accurate and you shall not use the credit card which is un-lawfully owned by you, thus you must not pay or attempt to pay for Product(s) using fraudulent credit card information. You further agree and undertake to provide the correct and valid credit card details to Vigourfuel. Further the said information will not be utilized and shared by Vigourfuel with any third parties unless required for fraud verifications or by law, regulation or court order. Vigourfuel will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively yours.
We strive to provide you with the best prices possible on Product(s) you buy from Vigourfuel, Prices and availability are subject to change without notice.
While Vigourfuel strives to provide accurate Product and pricing information, pricing or typographical errors may occur. In the event that a Product is listed at an incorrect price or with incorrect information due to an error in pricing or Product information, Vigourfuel may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Vigourfuel will have the right to modify the price of the Product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Vigourfuel accepts your order the same shall be debited to your credit card account. The payment may be processed prior to Vigourfuel dispatch of the Product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.
Cancellation by Vigourfuel
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in Product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you (by email/ phone) and inform in case your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. In case your number is part of DNC (Do Not Call) list generated by TRAI (Telecom Regulatory Authority of India) then we will not able to contact you but would be sending email notification for same. Alternately customers can contact us at +91-9996014784 anytime, anyday throughout the year.
In case of pre-paid order due to non -confirmation of payment from your bank within 36 Hours, your order would be automatically cancelled. If payment is received at later stage then a new order will be placed by Vigourfuel team on your behalf subject to product availability.
Cancellations by the Customer
In case of requests for order cancellations, Vigourfuel reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed. For cancellation of orders that have been dispatched please refer to our Returns section below. Vigourfuel has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Vigourfuel and accept Vigourfuel’s decision regarding the cancellati on. Vigourfuel also reserves the right to cancel your order in case of:
We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be returned back in your Credit Card Account.
If you'd like to discuss canceling an order, email us at care@Vigourfuel.com or talk to our customer support.
Fraudulent /Declined Transactions
Vigourfuel reserves the right to recover the cost of Products, collection charges and lawyers fees from persons using the Site fraudulently. Vigourfuel reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions.
Vigourfuel does not claim ownership of any materials you make available through the Site. At Vigourfuel’s sole discretion, such materials may be included in the Service in whole or in part or in a modified form. With respect to such materials you submit or make available for inclusion on the Site, you grant Vigourfuel a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-
exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such materials. You hereby represent, warrant and covenant that any materials you provide do not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant the license specified.
Vigourfuel has made all attempts to exhibit the colours of the Products that appear on the Site as accurately as possible. However, Vigourfuel do not guarantee any change in colour as seen by you owing to the actual colours of your monitor/screen and further does not guarantee that your monitor’s display of any colour will be accurate.
Disclaimer of Warranty
ALL CONTENT, PRODUCTS, AND SERVICES ON THE SITE, OR OBTAINED FROM A WEBSITE TO WHICH THE SITE IS LINKED (A "LINKED SITE") ARE PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. VIGOURFUEL DOES NOT ENDORSE AND IS NOT RESPONSIBLE FOR (A) THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE OR STATEMENT MADE THROUGH THE SITE BY ANY PARTY OTHER THAN VIGOURFUEL, (B) ANY CONTENT PROVIDED ON LINKED SITES OR (C) THE CAPABILITIES OR RELIABILITY OF ANY PRODUCT OR SERVICE OBTAINED FROM A LINKED SITE. UNDER NO CIRCUMSTANCE WILL VIGOURFUEL BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A END USER'S RELIANCE ON INFORMATION OBTAINED THROUGH THE SITE OR A LINKED SITE, OR END USER'S RELIANCE ON ANY PRODUCT OR SERVICE OBTAINED FROM A LINKED SITE. IT IS THE RESPONSIBILITY OF THE END USER TO EVALUATE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH THE SITE, OR OBTAINED FROM A LINKED SITE. PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC OPINION, ADVICE, PRODUCT, SERVICE, OR OTHER CONTENT.
Limitation of Liability
Vigourfuel will not be liable for short delivery or defective Products . Vigourfuel will not be liable in any way for loss, damage, costs or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing any obligation under this Agreement by reason of any event or circumstance outside the reasonable control of Vigourfuel, including but not limited to), any strikes, industrial action, failure of power supplies or equipment, government action or Act of God.
The Site is provided devoid of any warranties or guarantees. The End User must bear the risks associated with the use of the Site.
The Site provides content which are sourced from other websites or resources and while Vigourfuel.com tries to ensure that material included on the Site is correct, reputable and of high quality, Vigourfuel does not acknowledge any responsibility if this is not the case. Vigourfuel will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience as a result of the use of the Site.
This disclaimer does not apply to any product warranty offered by the manufacturer of the Product as specified in the Product specifications. This disclaimer constitutes an essential part of this T&C.
Vigourfuel.com or its suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this T&C up to the maximum permissible limit under the applicable law.
Without prejudice to the generality of the section above, the total liability of Vigourfuel to you for all liabilities arising out of this T&C under any applicable law is limited to the order value of the Product ordered by you.
Vigourfuel, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, current-ness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, Vigourfuel assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.
You expressly understand and agree that Vigourfuel and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Vigourfuel has been advised of the possibility of such damages), resulting from use of the Site, sale and supply of Products content or any related goods and services.
This limitation of liability section shall prevail over any conflicting or inconsistent provision contained in any of the documents comprising this Agreement. It is up to you to take precautions to ensure.
that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.
You agree to indemnify and hold Vigourfuel (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this End User Agreement or arising out of violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this T&C.
If any of the Terms shall be deemed void, invalid or unenforceable for any reason, that condition shall be deemed several and shall not affect the enforceability of any remaining provision.
Vigourfuel will communicate with you about your order and the purchased Product through any of the mode using email, SMS and telephone or all of them or any other mode. Account holders must provide a valid email address and contact telephone and/ or mobile number to Vigourfuel for this purpose.
Please note Vigourfuel will not be able to contact the customer in case customer’s number is part of DNC (Do Not Call) list as generated by TRAI (Telecom Regulatory Authority of India). In this case we request customers to call us on our call center number +91-9996014784.
In case of Cash-On-Delivery orders, customers will receive a confirmatory call by customer care. Only then will their order be sent for processing. In case of failure of confirmation of order after four attempts, the order will be cancelled and email notifying cancellation will be sent to the customer. In case your number is on DNC (Do Not Call) list by TRAI (Telecom Regulatory Authority of India) you are requested to contact us at +91-9996014784 for the confirmation of the order. Order will not be processed till successfully confirmed. Please note order not confirmed within 48 hours will be cancelled.
When you use the Site or send emails to Vigourfuel, you are communicating with Vigourfuel electronically. You consent to receive communications from Vigourfuel electronically.
From time to time, Vigourfuel will also send you marketing material. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by using the unsubscribe function in the electronic marketing communication or by contacting Customer Care.
You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Site-Provided Email and Postings
The Site may provide End Users with the ability to send email messages to other End Users and non-End Users and to post messages on the Site. Vigourfuel is under no obligation to review any messages; information or content (“Postings”) posted on the Site by End Users and assumes no responsibility or liability relating to any such Postings. Notwithstanding the above,
Vigourfuel may from time to time monitor the Postings on the Site and may decline to accept and/or remove any email or Postings. You understand and agree not to use any functionality provided by the Site to post content or initiate communications that contain:
(i) Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law.
(ii) Advertisements or solicitations of any kind.
(iii) Impersonate others or provide any kind of false information.
(iv) Personal information such as messages which state phone numbers, social security numbers, account numbers, addresses, or employer references. (v) Messages by non-spokesperson employees of Vigourfuel purporting to speak on behalf of Vigourfuel or containing confidential information or expressing opinions concerning Vigourfuel.
(vi) Messages that offer unauthorized downloads of any copyrighted or private information.
(vii) Multiple messages placed within individual folders by the same End User restating the same point.
(viii) Chain letters of any kind.
(ix) Identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message. This prohibition includes but is not limited to
a) Using Vigourfuel.com invitations to send messages to people who don’t know you or who are unlikely to recognize you as a known contact;
b) Using Vigourfuel.com to connect to people who don’t know you and then sending unsolicited promotional messages to those direct connections without their permission; and
c) Sending messages to distribution lists, newsgroup aliases, or group aliases.
The Opt-out Practice
a) If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any personal information that we have collected about you, you can opt-out anytime by sending an e-mail about your request to care@Vigourfuel.com.
b) We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.
c) If you would like more information about this Opt-out practice and to know your choices about not having this anonymous information used by our third party service provider, please click http://www.networkadvertising.org/managing/opt_out.asp. You can also read more about online marketing practices and the technologies that support them by visiting the Network Advertising Initiative’s website by clicking http://www.networkadvertising.org/.
The Site or third parties may provide links to other World Wide Web sites or resources. Because Vigourfuel has no control over such sites and resources, you acknowledge and agree that Vigourfuel is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Vigourfuel shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Access to Password Protected/Secure Areas
Access to and use of password protected and/or secure areas of the Site is restricted to authorized End Users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.
Modifications and Notification of Changes
The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Vigourfuel and other respective persons. End Users are prohibited from using any Marks for any purpose including, but not limited to use as meta-tags on other pages or sites on the World Wide Web without the written permission of Vigourfuel or such third party which may own the Marks. All information and content including any software programs available on or through the Site (“Content”) is protected by copyright. End Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.
The price of our merchandise is inclusive of the VAT. The vat charged shall depend upon the destination where the order has to be shipped. The tax rate applied to the order will be the combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. Vigourfuel reserves the right to collect taxes for shipping charges wherever applicable.
a.) General Retail
Order with confidence, Vigour Fuel holds no liability for returns, unless and until product received other than specified.
Vigour Fuel products are FSSAI Certified
Vigour Fuel holds no liability to provide assistance and to accept return if customer doesn't like the taste, flavor or faces any medical condition like headache, stomachache, vomiting, loose motion, acne etc. Consult your physician before making any purchase.
Any product that fails QC (quality check) performed by Vigourfuel.com will be returned to the customer only upon their request and will be nonrefundable. Please note that the cost of the return courier will be borne by the customer in this case.
Once you have received your purchase, should there be any discrepancy in your product, customers must report the issue to our care team within 24 hours of delivery, either by email or call us at +91-9996014784.
Our reverse pick-up facility is currently only available in select locations, as it is dependent on the pincodes serviced by our various courier partners.
Reverse pick-up from Pan-India locations – We will arrange for a return through our existing courier partners, and the same shall be picked up within 72 hours.
Kindly note, our courier partner will make only one (1) attempt for a reverse pick up. If the consignee/customer is unavailable after one (1) failed attempt, the customer will be responsible to return the product to us at his/her own expense.
No revere pickup service
If reverse pickup service is unavailable at your location through our couriers, then you will be requested to send us the product only through India Post. Vigourfuel will either reimburse the shipping charges to you or alternatively provide you with a flat 10% discount on your next purchase. In cases where customers wish to have the shipping cost reimbursed, they must attach a copy of the receipt and AWB.
Note: All packages given to any courier service for return should be well packed to avoid any theft in-transit. When you are returning the product yourself, we recommend you use a reputed courier service to send the package back to us.
All return products must clearly mention the consignee address on the return Airway Bill, as given below -
Return Address : Vigourfuel,
C/o Adeesh Agrofoods
#106/4 Sector-C, Defence Colony, Ambala Cantt
b.) Goods sold at discount (“Sales Event”)
A Product on Sale shall be available for a limited duration of time and such Products will be available at a discounted price.
Any return/refund of any Products sold through Sales shall be subject to the availability of the Product as well as at our sole discretion. To return an item, the customer must write to us at care@Vigourfuel.com, a prompt response is assured to such mails. Alternatively, the customer may call at our customer care number . Items and packaging must be unused, undamaged by you. Goods will only be accepted if they are returned in their original packaging.
Products must be returned inside their original box to avoid Rs. 100 re-stocking fee.
Please note: For all purchases made under a scheme, whether voucher, sale or promotion, refunds would only be in the form of store credit. No money will be refunded in these cases.
Delivery & Shipping Charges
Vigourfuel endeavors to deliver the Products to customers within 2-3 working days in major metro cities from the day the order is confirmed. However, the duration of delivery of Products can take from 7 to 10 working days depending on customer location. Delivery time to the end user is subject to factors beyond our control (“Force Majeure Event”) including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
In the event that Vigourfuel cannot fulfill complete orders due to any reason (quality check rejection, unavailability of product), partial orders will be dispatched to customers by the company.
In case the order is prepaid, customers will either be issued vouchers or refunded the money for the unfulfilled orders.
In case the order is COD (Cash on Delivery), customers will be sent revised invoices charging them with only the fulfilled part of the order. Vigourfuel will not be liable for any loss or expenses sustained by the End User arising from any delay in the delivery of the goods howsoever caused. Vigourfuel reserves the right to make delivery of the goods in installments. If the goods are to be delivered in installments, each delivery will constitute a separate contract. You may not treat the contract (as a whole) as repudiated if Vigourfuel fails to deliver any one or more of the installments or if you have a claim in respect of any one or more of the installments.
In case Vigourfuel receives the product back in warehouse as undelivered return then we will inform customer via email/phone and if no revert received within five days to re-dispatch the shipment the order will be automatically cancelled. In the event you are not available to accept delivery on second attempt, Vigourfuel may at its discretion charge you for the additional shipping cost on the third attempt made. If you fail to take delivery of the goods, Vigourfuel may at its discretion charge you for the additional shipping cost. Vigourfuel will not be liable for any loss or expenses sustained by the Buyer arising from any delay in the delivery of the goods howsoever caused.
Cash on Delivery: You agree, understand and confirm that for the Cash on Delivery (“COD”) details provided by you for availing of services on Vigourfuel will be correct and accurate. You further agree and undertake to provide the correct and Responsible person’s Name, valid Address and Contact details to Vigourfuel at the time of order. Vigourfuel will not use or share this information with any third party unless authorized by you, or required for fraud verifications or by law, regulation or court order. The customer will be liable for his order as soon as the order has been dispatched out of warehouse and any cash handling charges levied by Vigourfuel. The customer will be liable for his order as soon as the order has been dispatched out of warehouse and any COD charges levied by Vigourfuel.
Cash Handling Charges: While we will endeavour to reduce these charges in the future, we currently have to pay a cash handling charge to our shipping partners in order to process COD transactions.
There is a flat 'cash handling' charge of Rs. 100 that is imposed on any COD consignment.
We are always looking for ways to save you money and promise to reduce or eliminate these costs in the future.
COD orders are processed only after successful confirmation call is placed by Vigourfuel. Please note that however Vigourfuel will not be able to contact you in case your number is on DNC list generated by TRAI. In this case customer has to contact us at +91-9996014784 and confirm the order. Orders not confirmed within 48 hours will be automatically cancelled.
Survival of Terms after Agreement Ends
Notwithstanding any other provisions of this T&C, or any general legal principles to the contrary, any provision of this T&C that imposes or contemplates continuing obligations on a party will survive the expiration or termination of this T&C.
The Website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other third party website.
Changes to Terms and Conditions
Vigourfuel reserves the right to change these Terms and Conditions of its Service without informing you. The Terms and Conditions for existing orders shall be upheld by Vigourfuel. You should check our Site for any updated Terms and Conditions.
If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. From time to time Vigourfuel may offer special promotional offers which may or may not apply to your Vigourfuel account. To avail of such promotional offers, you agree to be bound by any additional terms and conditions for these special offers which are laid down by Vigourfuel. This T&C and the relationship between you and Vigourfuel will be governed by the laws as applicable in India. Any dispute(s) arising out of this T&C will be handled in the competent courts of Ambala, India. The failure of Vigourfuel to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. Vigourfuel does not guarantee it will take action against all breaches of this T&C. Except as otherwise, expressly provided in this T&C, there shall be no third-party beneficiaries to this T&C. This T&C constitutes the entire agreement between you and Vigourfuel and governs your use of the Site, superseding any prior agreements between you and Vigourfuel with respect to the Site.